The Bright Idea Box - Book for Reviews #TheBrightIdeaBox

Product Description Winner of AXIOM Business Books and Pinnacle Book Achievement Awards The Bright Idea Box book is a step-by-step guide for creating a bottom-up innovation program, in which employees suggest ideas to improve business processes, increase customer satisfaction, reduce operational costs, and grow the top line. Employees are an important source of business intelligence – they know the company products, processes and customers, and they often have ideas that can improve the business results. Unfortunately, most businesses don’t create means for employees to suggest ideas and these insights get lost in the daily routines. The Bright Idea Box book introduces a six-step innovation program to harness employee intelligence by encouraging them to submit, prioritize and implement their ideas.


My Review :  I work in customer service and this book inspired me to share more of my ideas with higher management. I agree that it's important to listen to your
employees they do the nitty gritty of everyday therefore have the experience and useful input to make any business better.